To view your order, open the confirmation email sent after checkout and select the order-status link. Check your spam or junk folder if you cannot find it.
Tracking your delivery
When tracking is available, use the carrier link on your order-status page. A shipping label can be created before a carrier has physically received the parcel, so its first scan may appear later.
Need help?
If tracking is missing, delivery is overdue, or a parcel is marked delivered but you cannot find it, contact us with your order number and checkout email. We will investigate with the relevant delivery provider.
Atlas customer care
Email: hello@shopmodwell.com
Phone: +1 443-322-1118
Business correspondence address: 4044 Oakwood Ct, Marietta, GA 30062, United States.
For order questions, include your order number and the email used at checkout. Never send your password or full payment-card details.
For a return, please contact us for instructions before mailing an item. The business correspondence address is not a confirmed returns destination. This does not limit your statutory rights.